Lodge a Complaint | Chase De Vere Mortgage Management

Lodge a Complaint | Chase De Vere Mortgage Management

Lodge a Complaint

If you wish to register a complaint, please contact us:

In writing: By phone:

     Chase De Vere Mortgage Management              (020) 7930 7242
     Complaints Department
     St James's House
     23 King Street
     London SW1Y 6QY

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

0800 358 5068

Your home may be repossessed if you do not keep up repayments on your mortgage. Depending on your circumstances, we charge up to 1.5% of the loan amount for residential mortgages and up to 2.5% for buy-to-let mortgages.

The actual amount you pay will reflect any commissions we receive from the lender.

Authorised and regulated by the Financial Services Authority in respect of advising on and arranging residential mortgages and general insurance only.

The Financial Services Authority does not regulate buy-to-let, second charge or commercial mortgages. FSA authorisation number: 304777.

Chase De Vere Mortgage Management, St. James House, 23 King Street, London, SW1Y 6QY | Registered in England No. 2788320

Terms and Conditions | Complaints